Phase 6 — Master Test Plan + Defect Log

Field	Value
Project	Nova — NovaEnergy HR Virtual Assistant
Owner	Dmtrii Drugov — Chatbot PO
Phase	UAT prep (Sprint 3) + production audit (post-launch)
Test scenarios in scope	87
Status	v1.0 — ready for execution

1. Test strategy

1.1 Layered approach

Three layers, each with different goals.

Layer	Goal	Owner	Frequency	Pass bar
Unit tests (intent-level)	Each intent answers correctly in isolation	AI Engineer	Per build	100%
Cross-intent tests	System behavior — routing, fallbacks, language switching, classifier ordering	Chatbot PO + QA	Pre-UAT, weekly post-launch	≥95%
End-to-end UAT	Real-world conversations from Bence and Katalin perspective	HR Ops + 2 pilot users	Sprint 3 + post-launch weekly sample	CSAT ≥4.0

1.2 Out of scope

Performance/load testing — bot is internal, 500 users, peak ~50 concurrent. Standard Copilot Studio capacity sufficient. Document baseline only.
Penetration testing — Microsoft handles platform security. Our scope: prompt-injection resistance + GDPR compliance verification.
Multi-region testing — single Hungary deployment.

1.3 Test data strategy

Two test user profiles in dev tenant (TD-02 from backlog):

Mock user	Maps to persona	Profile attributes
`[email protected]`	Bence — new hire	Department: Commercial · Probation: true · Manager: assigned · Lang: HU primary
`[email protected]`	Katalin — line manager	Department: Operations · Probation: false · Direct reports: 6 · Lang: HU only

Edge profiles for specific tests:

[email protected] — intern status (eligibility edge)
[email protected] — Dutch secondee, EN-only
[email protected] — terminated record

2. Master test scenarios (87 total)